Best for
Browser wallet install issues, node connection problems, testnet questions, and repository-related enquiries.
Contact
Send a message without exposing the support address publicly.
Use this form for browser wallet issues, download problems, node endpoint questions, or general project enquiries. Include enough detail so the issue can be reproduced.
What to include
Your browser, operating system, the page or file involved, and the exact error or step that failed.
Response quality
Short, precise reports with reproducible steps are easier to act on than broad descriptions.
Before You Contact Us
Use the self-service pages first when they already answer the question.
Most current questions are answered faster through the wallet, browser wallet, faucet, and docs pages than through a support exchange.
Wallet path
Start there if you need the current user flow before installation or faucet testing.
Open WalletBrowser wallet install
Use the browser wallet page for Chrome and Firefox setup instructions and ZIP downloads.
Open Browser WalletFaucet and docs
Use the faucet and docs pages for testnet faucet rules and current public technical reference.
Open FaucetForm
Send a direct message to the project.
The form opens a direct email submission flow without showing the support address in the page content.
Useful details
- Browser and version.
- Operating system.
- Wallet package used: Chrome or Firefox.
- The exact node endpoint or page involved.
- The exact error message if one appeared.